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Hal G.
Program & Project Management | Portfolio Managements | Risk Management & Mitigation | Author, Speaker | PMO Development & Leadership | Agile & Waterfall | Project Governance & Compliance | Organizational Psychology
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July 4, 2025
In project management, we often focus on schedules, budgets, and deliverables. But what about the one thing that holds it all together? People. Technical skills can get a project off the ground, but knowing how to handle emotions is what ensures it lands successfully. 𝗪𝗵𝗮𝘁 𝗘𝗺𝗼𝘁𝗶𝗼𝗻𝗮𝗹 𝗜𝗻𝘁𝗲𝗹𝗹𝗶𝗴𝗲𝗻𝗰𝗲 𝗠𝗲𝗮𝗻𝘀 𝗳𝗼𝗿 𝗣𝗿𝗼𝗷𝗲𝗰𝘁 𝗠𝗮𝗻𝗮𝗴𝗲𝗿𝘀 Emotional intelligence is the ability to recognize, understand, and manage our own feelings, and to recognize and influence the feelings of others. It isn't just a soft skill; it's a critical leadership ability. For project managers, this breaks down into key areas like self-awareness, self-management, social awareness, and relationship management. It’s the difference between being a taskmaster and being a leader who builds stronger relationships. 𝗪𝗵𝘆 𝗘𝗜 𝗗𝗿𝗶𝘃𝗲𝘀 𝗣𝗿𝗼𝗷𝗲𝗰𝘁 𝗦𝘂𝗰𝗰𝗲𝘀𝘀 The data backs this up. Research from the Project Management Institute (PMI) indicates that projects led by managers with good people skills have a higher success rate. In my own three decades of experience managing complex projects, I've seen this play out time and again. Creating an empowering environment is non-negotiable. A leader who understands emotions can de-escalate conflict, improve team communication, and make clearer decisions under pressure. This fosters a positive atmosphere where people feel valued, which in turn boosts morale, innovation, and productivity. 𝗛𝗼𝘄 𝗧𝗼 𝗦𝘁𝗿𝗲𝗻𝗴𝘁𝗵𝗲𝗻 𝗬𝗼𝘂𝗿 𝗘𝗜 The great thing about EI is that it's a skill you can develop over time. It starts with self-awareness, understanding your own emotional triggers. From there, it’s about empathy and adopting a systems-thinking approach. By viewing a project as an interconnected system of relationships and dynamics, you can better anticipate needs, handle conflicts, and encourage teamwork. My current studies in Industrial and Organizational Psychology reinforce this daily; understanding human behavior is as crucial as any technical skill. Ultimately, while technical expertise is essential, it’s your ability to understand emotions that will make you stand out and lead your projects to triumph. What's your experience? Do you believe knowing how to handle emotions is the 'X-factor' for successful project leadership?
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July 4, 2025