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Hal G.
Program & Project Management | Portfolio Managements | Risk Management & Mitigation | Author, Speaker | PMO Development & Leadership | Agile & Waterfall | Project Governance & Compliance | Organizational Psychology
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August 29, 2025
In project management, we often focus on schedules, budgets, and deliverables. But what about the one thing that holds it all together? People. As AI increasingly automates routine tasks like scheduling and reporting, our human skills are becoming more valuable than ever. Technical skills can get a project off the ground, but knowing how to handle emotions is what makes sure it lands successfully. 𝗪𝗵𝗮𝘁 𝗨𝗻𝗱𝗲𝗿𝘀𝘁𝗮𝗻𝗱𝗶𝗻𝗴 𝗘𝗺𝗼𝘁𝗶𝗼𝗻𝘀 𝗠𝗲𝗮𝗻𝘀 𝗳𝗼𝗿 𝗣𝗿𝗼𝗷𝗲𝗰𝘁 𝗟𝗲𝗮𝗱𝗲𝗿𝘀 Understanding emotions is the ability to recognize, understand, and manage our own feelings, and to recognize and influence the feelings of others. It isn't just a "soft skill"; it's a key leadership ability that's now considered a make-or-break skill for those in charge of projects. For those leading projects, this means mastering empathy, active listening, and self-awareness. It’s the difference between managing tasks and leading people. 𝗪𝗵𝘆 𝗨𝗻𝗱𝗲𝗿𝘀𝘁𝗮𝗻𝗱𝗶𝗻𝗴 𝗘𝗺𝗼𝘁𝗶𝗼𝗻𝘀 𝗗𝗿𝗶𝘃𝗲𝘀 𝗣𝗿𝗼𝗷𝗲𝗰𝘁 𝗦𝘂𝗰𝗰𝗲𝘀𝘀 With AI handling more of the technical work, our focus shifts to what machines can't do: working with people, solving problems, and motivating a team. A leader who understands emotions can calm things down and keep spirits high, creating a good atmosphere where people feel comfortable and valued. In my own three decades leading complex global projects, I've seen this firsthand. I like creating supportive places where teams can come up with new ideas. When you see the people behind the term 'resources', you build the trust needed for honest talks and new ideas. 𝗛𝗼𝘄 𝗧𝗼 𝗠𝗮𝗸𝗲 𝗬𝗼𝘂𝗿 𝗘𝗺𝗼𝘁𝗶𝗼𝗻𝗮𝗹 𝗦𝗸𝗶𝗹𝗹𝘀 𝗦𝘁𝗿𝗼𝗻𝗴𝗲𝗿 The good news is that emotional skills are something you can get better at. It starts with knowing yourself and really wanting to understand what your team needs and what sets them off. From there, it’s about using that understanding to build better relationships and make people feel safe. My current studies in Industrial and Organizational Psychology constantly show this; understanding how people act is as important as any technical certificate. It helps you create a place where teams can do well together. Ultimately, while technical knowledge and AI tools provide a strong base, it’s your ability to connect with and guide people that will show how successful you are. It’s what separates a good project manager from a great one. What's your experience? Do you believe understanding emotions is the 'X-factor' for modern project leadership?
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August 29, 2025